Bert: The team's self-proclaimed "expert" on all things wrong.
He's been wrong about everything, every time, but we love him for it.
We've blundered our way into the top 3 for worst performance in our industry.
It's a feat we're proud of, really.
We accidentally ordered 1000 units of our "best-selling" product.
It was a real "aha" moment.
Read on for Part Three... or skip ahead to Part Four, we won't judge you.