Dear Bug Squad,
Our team has received your report of a malfunctioning toaster in the break room. We take all bugs seriously, but our toaster expert, Steve, has informed us that the issue is actually just a case of " Toast-gate" (a rare condition where the toaster gets stuck on repeat toast cycle).
However, we have deployed an emergency patch to the toaster and it should be back up and running within the hour. In the meantime, please direct any further complaints to the Bug Squad Hotline: (555) 123-BUG-IT
Thank you for your patience and understanding.
For more information on Bug-gate and Toast-gate, please visit our Bug Squad Wiki.
Or, if you're feeling particularly adventurous, try our Toaster Torture Test page.
And don't forget to follow us on Twitter: @BugSquad