A user attempts to use their new smartphone's touch-screen feature, but it's not cooperating.
Frustrated, they bang their head against the screen, wondering if it's just a software glitch or a hardware defect.
As they try again, the phone's screen flickers, and the user starts to question their own sanity.
A nearby bystander, trying to help, asks if they've tried turning it off and on again, to which the user replies, "No, I'm not a technician!"
The touch-screen fails to respond to even the simplest of gestures, leaving the user feeling like a failure.
Phase 4 Beta, the new touch-screen model, is a work in progress.
Don't worry, it's not you, it's just Phase 4 Beta!