We've been monitoring your TV's activity, and we have some... interesting findings.
Apparently, your couch has developed sentience and is refusing to work with you.
We're working on it.
We recommend you try bribing your couch with an extra pillow or a snack. If that doesn't work, we'll send a team of highly trained negotiators.
Or, you know, you could just buy a new remote control. We hear they're all the rage these days.