Coercion is the art of getting things done through subtle yet forceful persuasion. It's not manipulation, it's not coercion, it's coercion. The key is to know when to push, and when to pull. Like a delicate dance, or a well-timed punchline.
Case study 1: Getting the team to work on a Friday afternoon.
Case study 2: Convincing the boss to buy a new coffee machine.