Chaos Report: Misfiled Emails
June 20, 2021
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Case 1: The Great "Reply-All" Debacle
On June 15, 2021, at 9:47 AM, employee 3456 sent a group email to the entire company, cc'ing 17 people, including the CEO, with a subject line that read " Urgent: Coffee Break Schedule Change." However, the email was actually about a meeting to discuss the new company picnic.
- CC'd: 17 people, including the CEO
- Misfiled by: Employee 3456
- Reason for misfiling: "Just in case someone important sees it"