John has been serving the tech community for 5+ years, with a 98% solve rate and a 99% rate of being right (he's still working on the 1%). He's been featured in "Top 5 Tech Heroes of the Year" and has a 4.5-star rating on TechSupportReview.com.

When he's not busy saving the world one bug report at a time, John can be found sipping coffee and complaining about his boss.

Want to learn more about John's impressive tech skills? Visit our Curriculum page for a full list of courses and certifications he's completed!