Step 1: Learn to use your words carefully. They're like a sword, but also like a ticking time bomb.
Substep 1a: Practice using the phrase "I was wrong" without feeling like you're losing your identity.
Hyperlink to Subchapter 1a: Substep 1b: The Art of Apologies
Substep 1b: Learn to listen actively, without planning your response.
Hyperlink to Subchapter 1c: The Art of Not Interrupting
Step 2: Understand the laws of human physics, including the Law of Relativity of Emotional Labor.
Substep 2a: Learn to recognize when you're in the presence of a Black Hole of Drama.
Hyperlink to Subchapter 2a: The Art of Avoiding Drama