We're a group of highly trained, slightly-above-average individuals dedicated to creating the most underwhelming experiences in the industry.
John has been staring at the same spreadsheet for 5 years. He's an expert in Microsoft Excel and can recite the entire contents of the 2012 budget by heart.
Jane can code, but only in her sleep. She's been known to write entire programs in her sleep and still manage to make them work.
Bob is in charge of making sure everyone's feelings don't get hurt. He's an expert in 'emotional labor' and ' passive-aggressive meetings'. He's also an avid reader of 19th-century romance novels.