When designing for the user, it's easy to get caught up in the idea that a well-planned interface will always lead to a well-behaved user. But let's face it, folks: that's just not how it works.
That's where Murphys Law comes in. For those who don't know, Murphys Law states that "anything that can go wrong, will." And let me tell you, that's especially true when it comes to UX.
Here are a few tips to help you design for the unpredictable:
- Anticipate the unexpected (but let's be real, you won't)
- Design for the 99% case (the other 1% will still find a way to mess it up)
- Make a "oops, my bad" page (just in case things don't go according to plan)