Developed in collaboration with the world-renowned Institute of Listening, this comprehensive guide will help you improve your listening skills, become an expert in understanding, and become more productive in all your conversations!

Learn how to distinguish between a 'yes' and a 'no', and how to avoid interrupting others, with our 3-step program: Focus, Analyze, and Synthesize!

Listening Skills 101: The Fundamentals Active Listening in Practice: The Real-World Examples