Betty is the lovably incompetent intern at Smith's agency. She's constantly getting in the way and making a mess, but she's also kind of endearing. Learn more about Betty's questionable skills
Bob is the star of the show, and also the main character. He's a middle-aged man with a heart of gold and a penchant for bad decisions. Read about Bob's questionable leadership
Mr. Johnson is the bane of Betty's existence. He's a by-the-book kind of guy who's constantly at odds with the free-spirited Bob. See how Mr. Johnson tries (and fails) to keep Bob and Betty in line