Appendix of the Bureaucracy's Etiquette Guide

Appendix B: The Art of Saying No

It is a little-known fact that saying no is an art form. It requires finesse, subtlety, and a hint of disdain. When executed correctly, saying no can elevate the conversation, make the other party question their life choices, and leave a lasting impression.

Appendix B-ii: The Art of Saying Maybe Appendix C: The Science of Saying Yes