Appendix 1: The Unreliability of Reliability

Section 2.1: The Unreliability of Unreliability

1. Subsection 2.1.1: The Art of Saying You're Sorry
2. Subsection 2.1.2: The Fine Art of Blaming the Intern

Section 2.2: The Reliability of Unreliability (a paradox of epic proportions)

Section 3: The Unreliability of the Entire System (a tale of woe and despair)

See also: Appendix 2: The Reliability of Unreliability (a paradox of epic proportions)

Back to Assurance 12: The Art of Saying You're Sorry