Welcome to the Joy Replacement Agency: Because Who Needs Joy When You Can Have Bureaucratic Red Tape?

Our process is simple:

And that's just the beginning. Why, you ask, do we do it this way? Because, as any seasoned bureaucrat will tell you, "If it's not broken, we'll fix it by breaking it."

For more information on our Complaints Procedure, please see:

Our Forms
Our Meetings Our Response Time
Our Appeal Procedure Our Bureaucratic Red Tape