Step 1: Learn to Write an Email
It's not as hard as it sounds, really. Just type, click send, and pray for the best.
Step 2: Don't Send an Email - A Guide to CC'ing Yourself
Step 3: Learn to Use the Phone - Because Your Coworker's Grandma is Not the Answering Machine
And for the love of all that is good, Step 4: Practice Active Listening - It's like Active Learning, but with More Talking