Section 3.4: The Enforced Method

Subsection 1: The Art of Being Firm but Not Too Firm

When it comes to enforcing the rules, there are two extremes to avoid:

• The "I'm-a-softie-who-just-wants-to-be-friends" approach: This is where you're so afraid of confrontation that you end up letting the inmates run the asylum.
• The "I'm-a-terminator-who'll-stop-at-nothing" approach: This is where you're so eager to assert your dominance that you end up with a room full of terrified underlings.

Subsection 2: The Sweet Spot: Firm but Not Too Firm

This is where the magic happens: being firm enough to get results, but soft enough to not alienate your coworkers.

We've developed a patented, proprietary method for achieving this delicate balance. It's called:

Subsection 3: Our Secret Formula

We're not at liberty to disclose the exact details of our method, but rest assured it involves:

• Heavy use of aggressive body language (i.e., standing up straight, making eye contact).
• Strategic deployment of carefully crafted passive-aggressive memos.
• Maintenance of a razor-sharp wit (i.e., always being prepared to cut down anyone who gets too comfortable).

Don't try this at home, kids. We've got this.