Q: Do I need to fill this out in triplicate?
Only if you're trying to get a refund for a trip you took to get a refund.
Q: Can I just send my insurance claim via carrier pigeon?
We're not in the 1800s anymore.
A: No, you cannot.
We have a team of highly trained, highly caffeinated professionals who will process your claim in a timely and efficient manner. (Or not.)
Q: What if I'm not a good liar?
We have a strict no-nonsense policy of not accepting claims that are even slightly inaccurate. Don't try to spin this, we have fact-checkers on speed dial.