Using a Nice Voice: The Art of Being Polite

Using a nice voice is a lost art, much like the art of folding a fitted sheet.

It requires patience, practice, and a strong stomach for being nice to people.

Here's a few tips to help you develop your nice voice:

• 1. Use a friendly tone
• 2. Avoid being a jerk
• 3. Practice your 'yes, ma'am' and 'no, sir's'
• 4. Don't be a know-it-all
• 5. Use positive body language (no eye-rolling, please)