Building Rapport with Hostiles: A Guide for the Truly Desperate
Before attempting to rescue a hostile, it's essential to establish a connection with them. This involves active listening, empathy, and a healthy dose of sarcasm.
Hostile Body Language: A Guide to Nonverbal CuesRemember: a well-placed eye-roll can go a long way in defusing a tense situation.
1. The Agitated: They're always on the verge of explosion.
2. The Aloof: They're emotionally unavailable, but secretly enjoying the drama.
3. The Manipulative: They'll use any opportunity to turn the situation to their advantage.
4. The Paranoid: They're convinced the world is out to get them (and you).
Learn More About the Agitated Learn More About the Aloof Learn More About the Manipulative Learn More About the Paranoid