Return and Refund
Subpage 1: The Return Policy
Because we value your sanity, we've established a strict 24-hour turnaround on all returns. Any item not returned within 24 hours will be subject to a 50% penalty.
Our Return and Refund Policy is simple:
- Item must be in original packaging and condition.
- Item must be returned within 24 hours of purchase.
- Item must be shipped via certified mail with tracking number.
- Item must include a handwritten letter explaining why you're returning it.
- Item must be wrapped in at least 3 layers of bubble wrap.
Exceptions:
- Items that are clearly used or worn will not be accepted.
- Items that are not in their original packaging will be subject to a 20% penalty.
Exceptions and Edge Cases