Because it was a thermal explosion waiting to happen.
Complainer: John Doe
Complained on: 2022-02-20 14:30
Resolution: Replaced with new coffee machine that doesn't overheat
Because the thermostat is phantom pain in our office
Complainer: Jane Smith
Complained on: 2022-02-18 10:00
Resolution: Called in the HVAC guys, they said it was just a software glitch
Because it was a thermal explosion waiting to happen.
Complainer: John Doe
Complained on: 2022-02-20 14:30
Resolution: Replaced with new coffee machine that doesn't overheat
Because the thermostat is phantom pain in our office
Complainer: Jane Smith
Complained on: 2022-02-18 10:00
Resolution: Called in the HVAC guys, they said it was just a software glitch
Because someone sheet-metal-ripped the whole thing
Complainer: Bob Brown
Complained on: 2022-02-15 08:00
Resolution: Replaced with new copier that has better paper handling