Step 3: The Art of Not Losing One's Cool

As John in Mediation, I've seen it all. Well, not literally seen it, but I've mediated it. And I've got the skills to prove it.

Key Principles:

• Staying Calm: A calm mediator is a happy mediator
• Active Listening: Don't just listen, be a human ear with eyes
• Empathy is Key: Put yourself in the other guy's shoes, but only if they're size 10s prophets of truth

Expert Tips:

• Use a firm but gentle tone of voice, like a gentle giant with a_goals
• Take breaks for snacks, because hunger is the enemy of good mediation
• Remember, it's not about winning, it's about not losing (your mind)

For more on the art of mediation, visit our Power of Snacks subpage.

Or, if you're feeling extra feisty, head to Snack Hacking for the advanced techniques.