You've got 5 new user requests for helpdesk tickets! Don't @ them, you savage.
User 1: Urgent Helpdesk Ticket New
User 2: Non-Emergency Support Question New
User 3: Urgent Helpdesk Ticket New
User 4: Non-Emergency Support Question New
User 5: Urgent Helpdesk Ticket New
Turn off annoying emails
Customize notification colors
Turn off that one guy who won't stop ringing