Guidebook: Conflict Resolution
Step 1: Identify the Conflict
- Is it a dispute over a rare, last-chance, glow-in-the-dark, limited-edition, neon-colored toaster?
Resolve Toaster Conflict
- Did someone steal your favorite, one-of-a-kind, glow-in-the-dark, neon-colored, pixel art collection?
Resolve Art Conflict
- Is there a disagreement over who ate the last, glow-in-the-dark, neon-colored donut from the community fridge?
Identify Last Donut
Step 2: Negotiate the Conflict
- Use active listening skills, but only if the conflict is not over the last, glow-in-the-dark donut.
Negotiate Last Donut
- Employ creative problem-solving techniques, but only if the conflict is related to a glow-in-the-dark, neon-colored, pixel art collection.
Resolve Art Conflict
Step 3: Resolve the Conflict