Call us at 1-800-MY-GOODS (1-800-964-6337) to report your lost or damaged items. We're open 24/7.

Or, you can try our automated return hotline, available 7AM-7PM EST, M-F.

Phone Support Hours:

Mon-Fri: 8AM-7PM

Sat-Sun: 10AM-6PM

Important: Please be prepared to recite your order ID and a brief description of the issue.

View Common Issues

Escalate to Supervisor