Q: What is the Submandates Trade-In Program?
A: It's a program where we take your old, broken, or "I-just-bought-this-thing-and-it's-already-dead" items and turn them into something slightly less useless.
See trading tips for more information!
A: We accept anything that's still got all its parts, but let's be real, we're not picky. Your grandma's old toaster? We'll take it. That one VHS you found in the dumpster behind the 7-11? We'll give you a fair trade-in value for it, too.
Check out our list of accepted items for more information!
A: Our trade-in values are based on a complex algorithm that takes into account the item's original price, its condition, and the number of cats that have slept on it. But don't worry, we'll give you a fair deal. Probably.
See our trade-in values chart for more information!
A: Ha! That's not our problem. Just send us a picture of the box it was in when it arrived, and we'll... um... "reprocess" it. Yeah, that's it. We'll reprocess it.
Read more about our "reprocessing" policy!
That's it for the FAQ. If you've got any more questions, just let us know! We'll do our best to... not lie to you.