Case Study: The Blerg Who Cried
Meet John, a junior developer who was on the brink of tears after his code wouldn't compile. With a little practice, he learned to channel his emotions into a healthy dose of frustration and anger, rather than tears.
Here's a diagram of John's emotional journey:
As you can see, John's emotional spectrum is now a more balanced one. He's still got a way to go, but he's making progress.
Continue to Section 22: Emotional Intelligence for Developers